Recruitment specialist in HR & Human Capital Management

Customer Success Manager, HR Tech

A HR tech company, which has a disruptive product that delivers benefits across performance management, engagement, ED&I and engagement is looking for an customer success manager to join its growing business.

This is a brilliant opportunity for an account manager in the HR sales space to transfer their commercial skills and HR interest into a role in HR SAAS.

Working with a dynamic and experienced team, this role will act as the focal point for a new product range that is aimed at the small and mediums size business market place. A huge opportunity for the business (and already with too many leads to deal with), the role will work to convert as many of these opportunities into engaged, renewing accounts.

The exciting piece comes from the digital and customer success development that is on offer. The business has the infrastructure and skills in  place to help an account manager transition into SAAS and the role will be supported to develop tech touch, digital account management practises alongside traditional methods.

This role will suit a Sales professional who enjoys working in the HR space, who is keen to broaden their commercial skill set and also transition into HR SAAS. In return for your experience, sales drive and HR customer care talents, the role can offer excellent career development and career opportunity long term.

To apply to the role you should be a sales/account management professional who has experience closing and onboarding new customers. It is highly preferable that you have experience in the HR sector, but if this is lacking and you can demonstrate a genuine interest in and knowledge of the HR market place, then your application will be considered. Digital experience will also be a benefit – your written communication skills will be examined as closely as your verbal communication and presentation skills so this is something to be mindful of.

Salary: £45,000 - £60,000 plus uncapped variable

Location: Hybrid. Berkshire office 1-2 times a week



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